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AI isn’t a threat, says former Netflix HR chief Patty McCord

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The talk over whether or not synthetic intelligence (AI) is a menace to humanity or a software for its development has divided society since OpenAI launched an early demo of ChatGPT in November 2022. 

A 2023 international examine on the shifting public perceptions of AI, performed by KPMG and The College of Queensland, discovered that 85% of respondents suppose AI has some advantages, however solely half of all respondents imagine that the advantages outweigh the dangers. 

On this debate, Patty McCord doesn’t sit on the fence. The previous chief expertise officer at Netflix, now a podcaster and human assets marketing consultant, may be very optimistic in regards to the influence AI can have on society. She joined the podcast My Wildest Prediction to elucidate her place. 

My Wildest Prediction is a podcast collection from Euronews Enterprisethe place we dare to think about the longer term with enterprise and tech visionaries. On this episode, Tom Goodwin talks to Patty McCord, former chief expertise officer at Netflix and human assets marketing consultant.

The concern of AI

“My wildest prediction is that AI received’t be the massive scary factor that we expect,” McCord instructed Euronews Enterprise. 

The HR knowledgeable emphasised that scepticism is a typical response to the looks of recent applied sciences, most likely related to the truth that few individuals perceive how one can use them. 

“There’s a concern that the following era will do one thing evil with it,” she stated. “And we spend the primary 5, ten years of the brand new know-how defending our kids from it”. 

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In response to McCord, a lot of the concern stems from cultural narratives formed by dystopian science fiction. In these tales, new applied sciences are sometimes depicted as a menace to humanity reasonably than instruments for progress. 

Regardless of her years within the leisure trade, Patty McCord will not be afraid of the influence AI might have on artwork. She stated she understands why artists are involved, however believes that AI might be built-in into the artistic course of, as an alternative of totally changing human work.

AI and work

In response to McCord, the influence AI has on our society is dependent upon how individuals use it and, extra particularly, how managers combine it into their industries and the every day workflows of their workers.

Reflecting on the sooner wave of robotics, McCord stated, “We did a horrible job of vocationally coaching the individuals who used to do the work to be the individuals who can keep and maintain the robotics”.

In response to her, this error typically comes from bias within the office, and it shouldn’t be repeated with AI.

“There was an inner bias that stated: ‘these individuals with out expertise and coaching received’t be capable of do it’ however the reality is that they will, simply no person ever requested them to,” McCord defined.

In response to McCord, workers must be trusted and taught how one can use new applied sciences. This, she believes, can have nice advantages for employees outcomes.

“I feel there’s a method that know-how helps us launch creativity in all people, regardless of their job,” McCord stated.

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Further sources • Johan Breton video and sound editor

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